Tiny Treasures  
 
Gold Fingerprint Jewellery
Fingerprint Bracelets
Fingerprint Rings
Fingerprint Cufflinks
Fingerprint Necklaces
Silver Fingerprint Charms
Fingerprint Keyrings
Fingerprint Gift Packs and Vouchers
Personalised Jewellery
Bronze Fingerprint Jewellery
Special Offers

Terms and Conditions

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions detailed below. If you do not agree to be bound by these terms and conditions you may not use this Website.

Definitions

"Conditions" means these terms and conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where details of the individual Product are provided; "Personal Details" means the details provided by you on purchase or on contact; "We/us" means Tiny Treasures Gifts Ltd; "Website" means the website located at www.tinytreasuresgifts.co.uk and "You" means a user of this Website.

Use of the website

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

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Purchase

You warrant that the Personal Details which you provide when you make a purchase is true, accurate, current and complete in all respects; any changes must be notified immediately by contacting us by e-mail. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

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Indemnity

You agree fully to indemnify us and our directors and employees from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your Personal Details.

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Our rights

We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

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Third party links

To provide increased value to our Customers, we provide links to other websites. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such sites or any of their content.

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Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this Website shall remain at all times the intellectual property of Tiny Treasures Gifts Ltd. You are permitted to use this material only with express permission from Us. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Privacy

  • All personal Data is stored securely in accordance with the principles of the General Data Protection Regulation 2018 and the Data Protection Act 1998. No data is transferred, held or processed outside of the EU.
  • We use your personal information to fulfill your requests and serve you better. We do not share your personal details with outside third parties without your consent.
  • We adopt careful procedures to protect your personal information. We do reserve the right to use or disclose your personal information in certain circumstances, such as to satisfy a legal request or protect our property.

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When do we collect personal information?

  • We collect personal information, such as names, addresses, e-mail addresses and telephone number when voluntarily submitted by a visitor. Visitors may choose to submit personal information online to obtain information, to register for Friends of Tiny Treasures, Recommend a friend, sign-up to the customer newsletter, or to place an order. You can update or correct your contact information at any time by emailing us.

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What do we do with your personal information?

  • We collect personally identifiable information to fulfill your order, respond to your questions or comments or to keep you informed of the processing of your order.
  • Personal information is used solely by us to fulfill your requests and is not shared or passed on with anyone.

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Your Rights with respect to the Personal Data we hold

  • Consent - You may access certain areas of the Web Site without providing any Data at all. However, to make a purchase you will be required to submit contact information. By providing that Personal Data and using the services you consent to the processing of your Personal Data in accordance with the terms laid out in this document.
  • Right of Access - You may request access to any personal data we hold at any time. You may need to modify or update your Data if your circumstances change. You have the right to obtain from Tiny Treasures Gifts Ltd confirmation as to whether or not personal data concerning you is being processed by us, and, where that is the case, be provided with a copy of that personal data. Requests for Right of Access should be made via admin@tinytreasuresgifts.co.uk. We will provide that information within 1 month of receipt of the request or provide a reason why we canít within 1 month. Where the request is excessive, repetitive or more than one copy is requested we reserve the right to make a charge commensurate with the resources required to meet the request. The right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others.
  • Right to Rectification - You have the right to request from Tiny Treasures Gifts Ltd the rectification of any of your personal data that is inaccurate. Requests for Right to Rectification should be made via admin@tinytreasuresgifts.co.uk. We will rectify the information within 1 month of receipt of the request or provide a reason why we canít within 1 month.
  • Right to Erasure ('Right to be forgotten') Ė You have the right to request from Tiny Treasures Gifts Ltd the deletion of your personal data. Requests for the Right to Erasure should be made via admin@tinytreasuresgifts.co.uk. We will remove all Personal Data held within 1 month of receipt of the request or provide a reason why we canít within 1 month.
  • Right to Restriction of Processing Ė You have the right to request from Tiny Treasures Gifts Ltd that your Personal Data is not processed when any one of the following applies: the accuracy of the personal data is contested by you, for a period enabling us (the controller) to verify the accuracy of the personal data; the processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead; we no longer need the personal data for the purposes of the processing, but it is required by you for the establishment, exercise or defence of legal claims; Requests for the Right to Restriction of Processing should be made via admin@tinytreasuresgifts.co.uk.
  • Right to Withdraw Consent Ė You have the right to request from Tiny Treasures Gifts that your Personal Data is removed and no longer consent to it being processed. Requests for the Right to withdraw Consent should be made via admin@tinytreasuresgifts.co.uk. We will remove all Personal Data held within 1 month of receipt of the request or provide a reason why we canít within 1 month. This withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal or the completion of an order placed or in process prior to the withdrawal of consent.
  • Right to complain to the Supervisory Authority Ė You have the right to complain to the Supervisory Authority if you feel your rights under the General Data Protection Regulations have been infringed. Complaints should be made to the UK Supervisory Authority which is the Information Commissioners Office (ICO) and you can find more information about raising a concern or complaint here https://ico.org.uk/concerns/

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Purchase of products

Order creation and tracking

An order contract between you and us is created when you place the order for your products and confirm the order at the point you pay through Paypal at the end of the checkout process. We will send to you an order acknowledgement email with your order number when your impression kits are dispatched. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Impression Kit(s). Impression kits, whether used or not, remain the property of Tiny Treasures Gifts Ltd at all times. You understand when placing your order that standard delivery is 14 days (excluding bank holidays and any seasonal shutdowns as detailed on this site) from our receipt of useable, in our opinion, impressions. You accept a delay in delivery or inability to meet a deadline if you place your order and we receive your useable impressions with less than 14 days (excluding bank holidays and any seasonal shutdown) to your deadline.

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Order cancellation or returns

Please note that you are entitled to cancel this contract if you so wish provided that you return completely your unused impression kits with a cancellation letter. Your purchase will be refunded in full minus a charge of £7.50 for admin and/or dispatch of impression kits. If impression kits are not returned then we reserve the right to charge an additional £3.50 per impression kit.

As your order is completely personalised you may return for a refund completed Products only if the item is faulty or personalisation details do not match those provided by you. These products are hand made and each one is as individual as the fingerprint is showcases. We can make anything to your requirements however specific requirements must be made clear on return of your impression kit and consultation will be made with you in the unlikely event your requirements cannot be met. If no specific requirements are given then Tiny Treasures has complete liberty to place the print and/or wording in whatever format wherever seems most appropriate to Tiny Treasures and you accept that when placing your order.

All items are made from pure silver, pure gold or pure silver plated in pure gold unless otherwise stated. You should be aware that these precious metals in their purest form are softer than say Sterling silver or 9ct gold as these have impurities added to make them stronger. As such over time these items will wear more quickly than their less pure counterparts. Functional parts requiring hard wear and the items the fingerprint parts are attached to are made from their stronger counterparts such as jumprings, cufflink backs, chains, tie slides, brooch backs, bracelets etc.

For rings you are responsible for using the simple measuring device sent with your impression kit to measure your finger. We strongly advise you have your finger measured by a jeweller as the rings are approx 1cm wide (unless detailed otherwise) and so a larger size is required to fit the same finger as a less wide ring. We will make your ring to the size given by you to + or - a ring size. We CANNOT amend the size once it is created. Remember the rings are made of pure silver or gold and as such are soft and liable to thinning through wear. Finger size also varies throughout life, with weight gain or loss and at different times of day and weather variations.

Replacement products for faulty or incorrect items are provided under further consultation between you and us.

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International Orders

International orders are accepted from certain countries and ability to place your order will be limited to those countries. We dispatch impression kits with a pre-addressed envelope for return of completed impressions but it is your responsibility to meet all postage and customs costs and requirements for their return to the UK. Any postage charges, customs charges or any other charges that become payable by us through you returning your impressions without complying with these requirements will require you to pay them. Any cancellation of your order at that point will be refunded minus the charges applicable above (under the cancellation section) and also any outstanding customs or postage charges.

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Description of products

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct. We aim to keep the Website as up to date as possible, but the information appearing on this Website at any particular time may not always reflect the position exactly at the moment you place an order.

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Fingerprint Impressions

All fingerprint impression kits and resulting impressions remain the property of Tiny Treasures Gifts Ltd at all times. We store all prints to reuse at any point in the future. If you do not wish us to keep your fingerprint impressions or those of your loved ones on file you can write to us requesting we destroy them. Only products created using the prints are available to purchase or can be supplied by us.

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Gift Vouchers, Gift Packs & Promotional Discounts

Gift vouchers and Gift Packs are sold under the terms and conditions detailed on the voucher which include that they may not be exchanged for cash, refunded (in the case of a Gift Pack this means the Gift Pack charge and any additional postage to dispatch it urgently) or used to purchase a further gift voucher. They may be used in Full or Part Payment towards any purchase off the website or in person but not transferred for cash.

Coupons, discounts, Friends of Tiny Treasures payments and promotional discounts offered by Tiny Treasures Gifts Ltd are valid only for use as part of a purchase made via tinytreasuresgifts.co.uk or in the shop and only one can apply to a single purchase, unless otherwise stated.

Tiny Treasures Gifts Ltd

Registered in England and Wales

Registered number:6268539

Registered Office: 43 Caillard Road, Byfleet, West Byfleet, Surrey, KT14 7JA

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